Flow
Bioss helps create the right conditions for people to work in flow
We have research-tested and field-proven our understanding of individual capability, working relationships and organisational complexity for more than 40 years with clients spanning five continents.
![Image](https://beta.bioss.com/wp-content/uploads/2024/04/master-flow.png)
Adapted from original research by M. Csikszentmihalyi, 1975
- individuals’ capability matched to the challenges they face
- people empowered to make the decisions necessary to do their jobs
- correct level of management support enabled
- no one overwhelmed or underwhelmed
- higher capability individuals in roles facing higher uncertainty and complexity
Creating these optimal conditions allows people to work effectively – in flow.
Good decisions are made by people in flow
![](https://beta.bioss.com/wp-content/uploads/2024/02/marc-olivier-jodoin-NqOInJ-ttqM-unsplash-1024x576.jpg)
People in flow are:
- confident in their judgements
- neither stressed nor bored at work
- more satisfied with their role in the organisation
- able to deliver better customer service
- likely to be ‘promoters’
Organisations in flow:
- use capital more efficiently
- make better use of their people resources than peers
- provide better solutions to clients/ better customer satisfaction
- have less staff turnover